TIENDA OFICIAL

OFFICIAL STORE

Terms and conditions.
castella.gif

Welcome to our online store. Daniel Ka - Official Store provides its services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please, read them carefully. Thank you.

Copyright

All content of danielka.es including images, text, graphics, videos, logos, icons, and photographs is the property of Daniel Ka and his suppliers and is protected by international copyright laws. Any use of our website, including reproduction and internet links, is strictly prohibited without our prior written permission.

Personal Data
When you purchase something from danielka.es as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We do not share information with non-EU / EEA parties, except for deliveries outside of this area. We store your data confidentially in secure systems, but can never fully protect us from intrusion, which means that data shared with us is shared at your own risk.

Cookies

When using danielka.es we collect data relating to your visit in the form of cookies. A cookie is a text file that is stored in your browser, giving us information about what parts of our page you visited, and if you added something to your shopping cart. Cookies are anonymous in the way that no personal information is associated with them.You can block cookies in your browser, and you can also see a list of which cookies are saved and delete them.We use third-party cookies to analyze who visits our site and how they behave. We use cookies from Facebook to promote us to relevant audiences on Facebook as well as cookies from Google in order to analyze the traffic on the site through Google Analytics.

 

Email marketing

With your permission, we may send you emails about our store, new products and other updates. You can at any time decline to receive more mailings and be removed from our email registry sending us an email to info@danielka.es

Consent
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@danielka.es

 

Age of consent

By using this site, you represent that you are at least the age of majority in your country of residence and you have given us your consent to allow any of your minor dependents to use this site.


Payment
If you choose a direct payment gateway to complete your purchase, our SSL Secure Shopping system will store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as it's necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately misused, accessed, disclosed, lost, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Changes to this privacy policies
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Products

Daniel Ka - Official Store holds the right to have minor deviations related how material, color, weight, measurements, or manufacturing, appear on our online shop. This also includes type faults, price and stock changes.

Currency and taxes

All prices are shown in euros (€). For international orders, we recommend the use of Paypal to checkout, in order to see the prices in your currency and the texts in your language.

All prices include Spanish VAT (21%).

Payment
You have the following options:
- Credit/Debit card (Mastercard/VISA/American Express)
- Paypal

When using credit/debit card you will pay immediately at checkout. When the package arrives you pick it up at your local pick-up point. All information concerning your credit/debit card is encrypted and secured. Daniel Ka reserves the right to cancel, hold on to or further investigate an order at suspicion, even if delivery time is affected. Daniel Ka can also demand you to confirm the order separately by mail sent to the invoice address before your order is delivered.

Returns policy
You have the right to return a product and get a full refund or exchange the product, within 14 days from receiving the goods. If you change your mind about a product you have to contact our customer service within this time. We are unable to take back products that have been processed or used. The goods have to be undamaged and unused, with any labels or tags intact. Returns that are damaged or soiled, washed, altered or worn (other than to try the item on) may not be accepted and may be sent back to the customer and/or a refund refused. There are no refunds for sale items, only the possibility to exchange or receive a credit note. When returning or exchanging a product you pay for the shipping cost.

If you have any questions or concerns please contact us at: 
info@danielka.es

Any item that is defective may be replaced within 15 days of purchase after return and inspection. Please contact us at info@danielka.es before returning the product and we will walk you through the process. If the item is deemed defective after inspection a replacement will be sent. If the item is sold out a refund for the purchase price of the item will be issued. Shipping costs are the responsibility of the customer unless the item is deemed defective upon inspection in which case the replacement will be sent with free shipping.

You will recieve your refund via the same payment method as when you placed your order. It may take up to 7 days before the money reaches your account.

Once orders have left our warehouse, Daniel Ka - Official Store cannot be held accountable for lost, stolen, or mis-delivered packages. 


Applicable law

By visiting danielka.es you agree that the laws of the city of Santander, Spain, without regard to principles of conflict of law, will govern these Terms and Conditions and any dispute of any sort that might arise.

Questions

Questions regarding our Terms and Conditions, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the bottom menu. If you have any questions or suggestions, please contact our customer service for help at info@danielka.es  

Worldwide shipping

© Copyright 2018 Daniel Ka. All rights reserved.